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Terms And Conditions
Welcome to sueestore.com. Suee, established in 2017, aims to blend the current fashion trends with tradition andco-promote handloom cooperatives in the process. Our fashion and lifestyle label bridges the gap between the modern woman and the age-old art of handloom. Sueemakes available information and materials on its website www.sueestore.com subject to the following terms and conditions. If you visit or shop at sueestore.com, you accept these conditions. We reserve the right to change our terms and conditions without prior notice.
We at Suee give great importance to the information you share with us and we ensure that your privacy is protected and not shared with any third parties. We only collect the basic information required like name, phone, mail, and shipping address. We collect this information to process your order, ship it and ensure timely customer service. In addition, these details are also used to maintain our internal records, send promotional emails and contact you for our market surveys. The account information you share with us is encrypted before it is sent to us. To prevent unauthorized access and misuse of information we have employed reasonable and current Internet security methods and technologies.
Copyright, Trademark and Intellectual Property
“Suee” is a trademark owned by the label Suee, registered under the Kerala Start-Up Mission. The website, sueestore.com, and all content including text, illustrations and images are created and owned by Suee or it’s content suppliers. Material on ourwebsite is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means, directly or indirectly.
When you visit our website, call us or write to us you are communicating with us.
Please note that this is treated as consent to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Please note that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer/mobile. You are in charge of and hold full responsibility to all activities that occur under your account or password. We at Sueereserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.
All transactions at Suee are processed in Indian Rupees. We offer free shipping on orders above 1000 and on orders below the stated amount, levy a shipping charge of Rs.50. We ideally dispatch a product within 3 days on receiving an order. It might take around 3 to 15 working days for the product to reach you. The delivery period might be longer for customized products and products still being processed. We are not responsible for any delays by the courier company/speed post, which are outside our control. We try our best to make sure the product reaches you on time. In the unlikely event that an order cannot be delivered/processed, we will send you an email to inform you of the cancellation, followed by a full refund.
We accept cancellations anytime before we ship an order. An order is ideally dispatched within 3 working days. In case the order is already dispatched, we request you to return the product upon arrival. For more details please read our Return Policy.
At present we do not support Cash On Delivery, or very selectively do so in close perimeters. We accept all major credit and debit cards and also support net banking. All your account details are encrypted before it is shared with us.
We take great efforts to provide a good service. We always welcome queries, feedback and suggestions. Please feel free to get in touch with us regarding any questions or comments that includes all inquiries related or unrelated to copyright infringement with respect to our website, www.sueestore.com